[et_pb_section fb_built=”1″ fullwidth=”on” custom_padding_last_edited=”on|desktop” disabled_on=”off|off|” _builder_version=”3.22″ background_color=”#ffffff” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_fullwidth_header title=”Services proactifs” text_orientation=”center” background_overlay_color=”rgba(255,255,255,0.5)” _builder_version=”3.16″ title_font_size=”46px” background_color=”rgba(255, 255, 255, 0)” background_image=”https:\/\/www.dbaspecialists.com\/wp-content\/uploads\/2016\/04\/header_serviziremoto.jpg” background_layout=”light” max_width_tablet=”50px” title_font_size_tablet=”36px” title_font_size_phone=”” title_font_size_last_edited=”on|phone” background_url=”https:\/\/www.dbaspecialists.com\/wp-content\/uploads\/2016\/04\/header_serviziremoto.jpg” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” disabled_on=”on|on|” _builder_version=”3.22″ background_color=”#ee7f01″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row column_structure=”2_3,1_3″ padding_mobile=”off” column_padding_mobile=”on” custom_padding_last_edited=”off|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”3.22″ custom_padding=”40px||40px|” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n
Toutes les activit\u00e9s relevant de cette cat\u00e9gorie de services sont g\u00e9n\u00e9ralement assur\u00e9es par un sp\u00e9cialiste DBA interne. Il s’agit notamment des services de gestion des incidents<\/a>, de l’administration ordinaire de l’infrastructure de la base de donn\u00e9es<\/a> et de l’analyse proactive des syst\u00e8mes visant \u00e0 anticiper et \u00e0 r\u00e9soudre les probl\u00e8mes pouvant g\u00e9n\u00e9rer des d\u00e9faillances pour les utilisateurs et les applications de la base de donn\u00e9es.<\/p>\n Les formules que nous proposons peuvent \u00eatre personnalis\u00e9es<\/strong> quant aux niveaux de service des interventions, \u00e0 la programmation des activit\u00e9s et aux rapports sur les syst\u00e8mes et sur la p\u00e9riode de couverture des diff\u00e9rents services fournis en fonction des besoins et des particularit\u00e9s des environnements de production du client.<\/p>\n Dans un premier temps, le service consiste en une phase de d\u00e9marrage et d’\u00e9valuation de l’infrastructure du client, au cours de laquelle les proc\u00e9dures d’intervention et de gestion du service seront partag\u00e9es, telles que l’adoption d’un syst\u00e8me de tra\u00e7abilit\u00e9 des interventions partag\u00e9 avec le client, les m\u00e9thodes d’engagement des sp\u00e9cialistes de l’assistance, les m\u00e9thodes de suivi et d’am\u00e9lioration continue du service.<\/p>\n Un rapport mensuel d’analyse et de contr\u00f4le des syst\u00e8mes faisant partie du service est produit et remis au client. En cas d’identification d’activit\u00e9s d’optimisation ou de pr\u00e9vention sur les syst\u00e8mes analys\u00e9s, des activit\u00e9s de maintenance pr\u00e9ventive seront convenues et planifi\u00e9es pendant la phase de partage des rapports avec le client.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” make_fullwidth=”on”][et_pb_column type=”1_3″ _builder_version=”3.25″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_color=”#ee7f01″ background_position=”top_left” custom_padding=”20px|20px|20px|20px” custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/www.dbaspecialists.com\/fr\/contacts\/” button_text=”obtenir des informations” button_alignment=”center” disabled_on=”||off” _builder_version=”4.9.0″ hover_enabled=”0″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”3.22″ background_color=”#f2f2f2″ background_image=”https:\/\/www.dbaspecialists.com\/wp-content\/uploads\/2016\/04\/cta_tuning.jpg” parallax=”on” custom_padding=”50px||80px|” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_cta title=”Disponibilit\u00e9” url_new_window=”on” _builder_version=”3.16″ header_level=”h3″ header_text_color=”#ee7f01″ background_color=”rgba(0,68,148,0.65)” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”left” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]<\/p>\n Le service peut \u00eatre configur\u00e9 selon diff\u00e9rentes formules et une couverture horaire :<\/p>\n [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Toutes les activit\u00e9s relevant de cette cat\u00e9gorie de services sont g\u00e9n\u00e9ralement assur\u00e9es par un sp\u00e9cialiste DBA interne. Il s’agit notamment des services de gestion des incidents, de l’administration ordinaire de l’infrastructure de la base de donn\u00e9es et de l’analyse proactive des syst\u00e8mes visant \u00e0 anticiper et \u00e0 r\u00e9soudre les probl\u00e8mes pouvant g\u00e9n\u00e9rer des d\u00e9faillances pour […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2755","page","type-page","status-publish","hentry"],"yoast_head":"\n\n