{"id":2368,"date":"2021-02-11T15:37:33","date_gmt":"2021-02-11T14:37:33","guid":{"rendered":"https:\/\/www.dbaspecialists.com\/proaktiver-service\/"},"modified":"2021-02-11T18:26:10","modified_gmt":"2021-02-11T17:26:10","slug":"proaktiver-service","status":"publish","type":"page","link":"https:\/\/www.dbaspecialists.com\/at\/proaktiver-service\/","title":{"rendered":"Proaktiver Service"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” custom_padding_last_edited=”on|desktop” disabled_on=”off|off|” _builder_version=”3.22″ background_color=”#ffffff” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_fullwidth_header title=”Proaktiver Service” text_orientation=”center” background_overlay_color=”rgba(255,255,255,0.5)” _builder_version=”3.16″ title_font_size=”46px” background_color=”rgba(255, 255, 255, 0)” background_image=”https:\/\/www.dbaspecialists.com\/wp-content\/uploads\/2016\/04\/header_serviziremoto.jpg” background_layout=”light” max_width_tablet=”50px” title_font_size_tablet=”36px” title_font_size_phone=”” title_font_size_last_edited=”on|phone” background_url=”https:\/\/www.dbaspecialists.com\/wp-content\/uploads\/2016\/04\/header_serviziremoto.jpg” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” disabled_on=”on|on|” _builder_version=”3.22″ background_color=”#ee7f01″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row column_structure=”2_3,1_3″ padding_mobile=”off” column_padding_mobile=”on” custom_padding_last_edited=”off|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”3.22″ custom_padding=”40px||40px|” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]In dieser Servicekategorie werden in der Regel alle T\u00e4tigkeiten zusammengefasst, die einem internen DBA Specialist zugeschrieben werden k\u00f6nnten. Dazu geh\u00f6ren Incident Management, ordentliche Verwaltung der Datenbankinfrastruktur und die proaktive Analyse der Systeme, um Probleme vorwegzunehmen und zu beheben, die zu Funktionsunterbrechungen f\u00fcr die Benutzer oder bei den Anwendungen der Datenbanken f\u00fchren k\u00f6nnten.<\/p>\n

Die Formeln, die wir anbieten, k\u00f6nnen personalisiert werden in Bezug auf den Servicelevel, den Zeitplan f\u00fcr die T\u00e4tigkeiten und Systemberichte sowie den Zeitraum der G\u00fcltigkeit der verschiedenen Dienste, die je nach Bedarf oder Besonderheit des Produktionsumfelds beim Kunden erbracht werden.<\/p>\n

Der Service umfasst zun\u00e4chst eine Phase f\u00fcr Startup und Assessment der Infrastruktur des Kunden, in der die Verfahren f\u00fcr die Ma\u00dfnahmen und die Verwaltung des Service abgesprochen werden, z.B. ein gemeinsames System f\u00fcr das Tracking der Arbeiten, die Verfahren f\u00fcr die Auswahl der Support-Fachkr\u00e4fte sowie f\u00fcr die \u00dcberwachung und st\u00e4ndige Verbesserung des Service.<\/p>\n

Monatlich wird ein Bericht mit Analyse und Checkup der Systeme, die in den Service eingeschlossen sind, erstellt und dem Kunden \u00fcbergeben. Wenn Optimierungs- oder Pr\u00e4ventionsm\u00f6glichkeiten f\u00fcr die analysierten Systeme erkannt werden, werden bei der Besprechung des Berichts mit dem Kunden die T\u00e4tigkeiten f\u00fcr die vorbeugende Wartung vereinbart und geplant.
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” make_fullwidth=”on”][et_pb_column type=”1_3″ _builder_version=”3.25″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_color=”#ee7f01″ background_position=”top_left” custom_padding=”20px|20px|20px|20px” custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/www.dbaspecialists.com\/at\/kontaktanfrage\/” button_text=”Informationen anfordern” button_alignment=”center” disabled_on=”||off” _builder_version=”4.8.2″ hover_enabled=”0″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”3.22″ background_color=”#f2f2f2″ background_image=”https:\/\/www.dbaspecialists.com\/wp-content\/uploads\/2016\/04\/cta_tuning.jpg” parallax=”on” custom_padding=”50px||80px|” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_cta title=”Verf\u00fcgbarkeit” url_new_window=”on” _builder_version=”3.16″ header_level=”h3″ header_text_color=”#ee7f01″ background_color=”rgba(0,68,148,0.65)” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”left” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]Der Service kann mit verschiedenen Formeln und zeitlicher Bereitschaft konfiguriert werden:<\/p>\n